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Customer Service

Our Customer Service Commitment

AACC has a longstanding commitment to provide our customers with the best possible experience every time they use the AACC website. Whether to learn about the latest research in laboratory medicine, purchase a book from AACC Press, or interact online with other members of the AACC community, we do everything we can to make customers feel welcome, respected and comfortable.

Need Assistance?

Email Customer Service or call 1.800.892.1400 or 1.202.857.0717.

Login Tips

  • AACC Members automatically have an online account.
    • To receive your Member discount you must use this existing account.
    • If you forgot your login, go to "Forgot my Login"
  • Registered Users
    • If you created a profile in the past, please enter your email and the password you selected.
    • If you forgot your login, go to "Forgot my Login"
  • Account Registration/Create a Profile

Managing Your Account

To manage your account log in and go to My Profile


Credit Card Security

AACC uses a secure server to process credit card payments.

Payment Types Accepted

  • AACC accepts Visa, MasterCard, American Express, wire transfers and checks (in US dollars, drawn on a US correspondent bank).
  • AACC does not accept purchase orders.

Wire Transfer Information

Email Customer Service or call 1.800.892.1400 or 1.202.857.0717 if you would like wire transfer information.