What Items Require Shipping and Handling Fees?
Fees are charged only for:
- Books
- CDs when included with a book or manual
- Annual Meeting DVDs.
No Shipping and Handling fees will be charged for other DVDs, CDs, downloadable files, meetings or webinars.
Shipping Options and Fees
Domestic
Standard (1-2 weeks)
9% of subtotal
Express / UPS Blue (3-4 business days)
15% of subtotal
International
Standard (4-6 weeks)
17% of subtotal
Express (7-10 business days)
24% of subtotal
For faster service, call Customer Service at 1.800.892.1400 or 1.202.857.0717 or email [email protected].
Shipping Address
If you are ordering a book, CD, or DVD, do not use a PO Box address.
Our shipping vendors do not deliver to PO Boxes.