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While some of us enjoy a lively debate with colleagues and others prefer to suppress their feelings over disagreements, we all struggle with conflict at work. Each day we are challenged with competing interests, clashing personalities, limited time and resources, and fragile egos.
If you are seeking guidance on how to manage conflict at work and improve your professional relationships, plan to join AACC and LabLeaders on April 5 and get the tools you need to overcome these challenges in a thoughtful, productive way.
The speaker, Amy Gallo, is a contributing editor at Harvard Business Review (HBR), and writes about managing conflict, leading people, and fostering relationships in your career. She is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict in your professional life.
Ms. Gallo will discuss and teach the most common sources of conflict at work, options for addressing disagreements, preparing for and engaging in difficult conversations, and tips for resolving conflicts successfully and productively.
Harvard Business Review
At the end of the webinar, you will be able to:
- Apply skills to navigate work disagreements with greater confidence and in a thoughtful and productive way
- List the most common sources of conflict at work, and options for managing competing interests and limited resources
- Prepare for and engage comfortably in difficult conversations, and employ techniques to resolve conflicts with success