Point-of-Care Testing Boot Camp and Beyond: Communicating, Connecting and Collaborating

  • Credit: ACCENT Credits
  • Date: DEC.7.2017 8:30 AM - 05:00 PM
  • Location: Baltimore, MD

Price: $169.00

Member Price: $99.00

Rating: Member Average


Demand continues to grow for rapid diagnostics (point-of-care testing) making it necessary for more healthcare professionals to be trained, and in return train others, in point-of-care testing (POCT). This brand new event will focus on what you need to know to successfully communicate, connect, and collaborate with POCT staff in any patient care setting.

Whether you are new to POCT or have worked in POCT for years, you will gain new and enhanced skills from attending this event. The conference will be taught by experts who have addressed the unique challenges and requirements associated with POCT.

This one-day program will feature interactive activities to help you practice with your colleagues and enable you to apply new tools in your work right away.

Learning Objectives

After attending this event, you will be able to:

  • Train and coach non-laboratory staff on POCT procedures in various types of healthcare settings
  • Employ techniques to encourage performance improvement and initiative to spot and troubleshoot problems
  • Connect and foster ongoing channels of communication between POCT operator and training staff
  • Write policies and procedures that are easy to follow and to retain
  • Collaborate with Information Technology team, centrao laboratory, and other resources to interface POCT devices
  • Use strategic communication tools to inform multiple departments in your institution on POCT news and updates
  • Ensure POCT operations and staff are prepared for inspections and aware of regulations and regulatory bodies (CLIA, COLA, CAP, Joint Commission, etc.)

Organizing Committee

Kerstin Halverson, Children’s Hospital and Clinics, Minneapolis, MN 
Jeanne Mumford, Johns Hopkins Medical Institutions, Baltimore, MD 
Kimberly Skala, Instrumentation Laboratory, Bedford, MA

Corporate Support

For information regarding corporate partnership opportunities, please contact Teresa Favero at AACC.

This event is supported, in part, by a grant from the Arnold O. and Mabel Beckman Foundation. The foundation supports scientific conferences focused on the interface between laboratory medicine and clinical care, with the goal of facilitating communication and understanding among healthcare professionals involved in patient care.


8:15 to 8:45 am
Registration and Continental Breakfast

8:45 to 9:00 am
Welcome Remarks and Overview of Goals for Today’s Program
Jeanne Mumford, Johns Hopkins Medical Institutions, Baltimore, MD

9:00 to 9:30 am
Keynote Presentation: Lab Directors and Point-of--Care
Coordinators: Importance of Team-Building and Multi-Channel Communications
William Clarke, Johns Hopkins Medical Institutions, Baltimore, MD

Session 1: Ten Hut! People, Presentations, and Messages: Bringing Them All Together

9:30 to 10:00 am
Getting the Right Words Out and Being Heard: Strengthening Your Presentation Skills
Jeanne Mumford, Johns Hopkins Medical Institutions, Baltimore, MD
Kim Skala, Instrumentation Laboratory, Bedford, MA

10:00 to 10:30 am
Communicating with Confidence to Diverse Audience Types
Jeanne Mumford, Johns Hopkins Medical Institutions, Baltimore, MD
Kim Skala, Instrumentation Laboratory, Bedford, MA

10:30 to 11:00 am
Leading Your Team with Successful Communication Skills
Jeanne Mumford, Johns Hopkins Medical Institutions, Baltimore, MD

11:00 to 11:30 am
Break – Network with Your Colleagues and Visit Exhibitors

Session 2: Boots on the Ground! Case Studies of Effective Communication Tools

11:30 to 11:45 am
Case Study: Whoever said the pen is mightier than the sword obviously never encountered an automatic laboratory interface
Jeanne Mumford, Johns Hopkins Medical Institutions, Baltimore, MD

11:45 am to 12:00 pm
Case Study: POCT Result Discrepancies Engage Questioning Attitudes
Lou Ann Wyer, Sentara Healthcare, Norfolk, VA

12:00 to 12:15 pm
Wrap-up of Sessions 1 and 2 and Q&A

12:15 to 1:15 pm Lunch

Session 3: Sound Off! Establishing a Cadence with Non-laboratorians Through Competency, Policies and Procedures

1:15 to 2:00 pm
Training and Competency: What scares you about training the nurses? Strategies and Processes that will help
Peggy Mann, University of Texas Medical Branch, Galveston, TX

2:00 to 3:00 pm
Policies & Procedures: It's not OUR fault that nurses won't read oOur SOPs! Tips for making documents user-friendly
Lou Ann Wyer, Sentara Healthcare, Norfolk, VA

3:00 to 3:30 pm Break – Network with Colleagues and Visit Exhibitors

Session 4: Infantry Ready! Utilizing Connectivity and Quality to Keep your POC Program a Well-oiled Machine

3:30 to 4:00 pm
Connectivity: “Get out the tin cans & string! Saving your sanity using connectivity for POCT
Kerstin Halverson, Children’s Hospital and Clinics, Minneapolis, MN

4:00 to 4:30 pm
Integrating Quality Management and Compliance into POCT
Kim Skala, Instrumentation Laboratory, Bedford, MA

4:30 – 4:45 pm
Wrap Up of Sessions 3 and 4 and Q&A

4:45 pm Adjourn

Target Audience

This conference is intended for Point of Care (POC) Coordinators, POC Managers and Supervisors, POC Medical Directors, Lab Directors/Managers/Supervisors, Respiratory Therapist Managers and Supervisors, Nurse Managers and Supervisors, and others who perform and/or manage point-of-care testing in hospitals, clinics, physician offices, and other patient care settings.

Continuing Education Credits

ACCENT® credits
AACC designates this activity for a maximum of 6.0 ACCENT® credit hours towards the AACC Clinical Chemist’s Recognition Award. AACC is an approved provider of continuing education (CE) for clinical laboratory scientists licensed in states that require documentation of CE, including California, Florida, Louisiana, Montana, Nevada, North Dakota, Rhode Island, Tennessee, and West Virginia. ACCENT® credit is also recognized by several organizations: AAB, ABCC, ACS, AMT, ASCLS, ASCP, ASM, CAP, IFCC, and NRCC.

Cancellation Policy

All cancellations must be submitted in writing to AACC Customer Service no later than November 7, 2017. Written cancellations received by this date will qualify for a refund, less a $35 processing fee. Cancellations received after this date will not be eligible for a refund; however, a substitute may attend the conference provided a written notice is faxed or sent via email. Please send cancellation and substitution notices to AACC customer service at (202) 887-5093 (fax) or

Hotel & Travel

The conference will be held at the Hilton Baltimore, located in Baltimore’s famous Inner Harbor and within walking distance to the National Aquarium, Camden Yards, M&T Stadium, Baltimore Convention Center and much more.

A block of rooms has been reserved at the hotel for a special group rate of $109.00 plus tax (single or double occupancy)

Reserve your hotel accommodations as soon as possible by calling the hotel directly*. The special group rate is in effect until November 7, 2017 or until the block of the special group rate rooms is sold out.

*If you choose to call the hotel to make your reservation, call the number shown below, and mention special promotion code of “CCA” and that you are attending the AACC Point of Care Testing Boot Camp.

Hilton Baltimore
401 West Pratt Street
Baltimore, Maryland, 21201, USA
Phone: 1-443-573-8700 (general information and reservations)

To book your hotel room online, click here.

Transportation to the hotel:
Click here for information on getting to the Hilton Baltimore.

Supported By

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William Clarke, PhD
Associate Professor, Pathology
Johns Hopkins University School of Medicine
Director, Point-of-Care Testing and TDM/Toxicology
Johns Hopkins University Hospital
Baltimore, MD

aacc member photo

Kerstin Halverson, MS
Point-of-Care Coordinator
Children’s Hospital and Clinics
Minneapolis, MN

Peggy Mann, MS, MT (ASCP)
Ambulatory POCC/Program Manager
University of Texas Medical Branch
Galveston, TX

aacc member photo

Jeanne Mumford, MT (ASCP)
Pathology Manager, Point of Care Testing
Johns Hopkins University Hospital
Baltimore, MD

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Kim Skala, MT (ASCP)
Clinical Specialist, Critical Care and Point of Care
Instrumentation Laboratories
Bedford, MA

aacc member photo

Lou Ann Wyer, MT (ASCP), CQA(ASQ)
Director, Laboratory Services
Sentara Healthcare
Norfolk, VA