Certificate Program

Patient Safety Essentials for Laboratory Professionals Certificate Program 2017

  • Credit: 10 ACCENT and CME-SAM
  • Level: Beginner

Price: $400.00

Member Price: $200.00


Earn 10 ACCENT® and CME-SAM continuing education credits and a certificate of completion for successfully completing the program before the access end date.

The program is composed of six courses, listed below. Each course can be completed online in approximately 1-2 hours and contains a lecture, slides and transcripts, and a quiz. Some include recommended readings. Communicate questions or comments using the program discussion board.

  • Introduction to Patient Safety for Lab Professionals
  • Creating a Blame-Free Environment in the Laboratory: Using Management Tools to Reduce Human Error and Build a Safer Culture
  • Quality Indicators and the Role of Risk Management
  • Detecting and Responding to Laboratory Errors
  • Practical Tools for Quality Improvement: Ten Steps to a Successful Quality Improvement Team
  • Human Resource Considerations in Patient Safety

Certificates of completion are awarded online upon successful completion of the program. Graduates are recognized on a register located on the certificate program web page.

Please note that the completion of an online certificate program should be listed within the education section of a resume or CV. It is not equivalent to completing a board certification process.


This introductory-level program is intended for physicians, clinical laboratory managers and supervisors, and technologists who have an interest in implementing and improving patient safety measures. The program introduces fundamental concepts to consider for patient safety initiatives, practical assessment tools for the management of errors and improving lab processes with patient safety goals in mind.

After completion of the program, the learner will be able to:

  • Describe key terms and concepts to patient safety, focusing within the clinical laboratory
  • Explain principles and strategies that create a just, blame-free culture in the laboratory, and management techniques that can be implemented to lead to more efficient problem-solving
  • Discuss techniques used to identify patient safety hazards in the total testing process
  • Describe the steps of risk management, the characteristics of quality indicators and their role in this process
  • Identify strategies and methods for detecting and responding to laboratory errors
  • Explain the process and specific measures needed to implement quality improvement strategies within your lab
  • Describe human resource issues that can hinder or improve patient safety efforts

These expert faculty and educators contributed content to the development of the program:

  • Nikola Baumann, PhD, DABCC, Faculty Chair
    Mayo Clinic, Rochester, MN
  • James Hernandez, MD, MS
    Mayo Clinic, Scottsdale, AZ
  • Michael Astion, MD, PhD
    Seattle Children’s Hospital, Seattle, WA
  • Nichole Korpi-Steiner, PhD, DABCC, FACB
    University of North Carolina, Chapel Hill, NC
  • Corinne Fantz, PhD, DABCC, FACB
    Roche Diagnostics, Indianapolis, IN (formerly of Emory University, Atlanta, GA)

Developed with the Laboratory Patient Safety Committee of AACC’s Management Sciences and Patient Safety Division.

Enrollment Details

Open Enrollment from January 1, 2016 until December 31, 2017
Program Access from January 1, 2017until July 15, 2018

Fee: $200 AACC Member/$400 Non-member

Course Number: 11235

10 ACCENT® and CME-SAM continuing education credit

  • If you purchase the program on our website, order processing is immediate.
  • If you purchase the program over the telephone, order processing will take 3-4 business days.
  • If you purchase the program via US Post or fax, please allow 2 weeks for order processing.
  • In all cases, program access information will be sent in an email titled AACC Order Confirmation once the order process is complete. Haven’t received your access information? We recommend checking your Spam/Junk Mail in case the confirmation email is filtered there. If you cannot locate the email, please contact AACC Customer Service.

Internet Access and Browser Information

You must have Internet access and Internet browser software installed on your computer to view the e-learning materials in this course, and a compatible version of Adobe Reader. We recommend the following Internet browsers and browser settings:

  • MS Internet Explorer version 11 or higher
  • Mozilla Firefox version 33 or higher
  • Google Chrome version 36 or higher
  • Safari version 6 or higher

Audio Speakers

You will need speakers attached to your computer to hear the audio files associated with some of the course materials.

Screen Resolution

For best viewing, your screen resolution should be 1024 x 768 or higher.

Continuing Education Credit

ACCENT® credit hours

AACC designates this enduring material for 10 ACCENT® credit hours. AACC is an approved provider of continuing education (CE) for clinical laboratory scientists licensed in states that require documentation of CE, including California, Florida, Louisiana, Montana, Nevada, New York, North Dakota, Rhode Island, Tennessee, and West Virginia. ACCENT® credit is also recognized by several organizations: AAB, ABCC, ACS, AMT,ASCLS, ASCP, ASM, CAP, IFCC, and NRCC.

AMA PRA Category 1 CreditsTM    

AACC is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.  The AACC designates this enduring material for 10.0 AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

American Board of Pathology Maintenance of Certification

This program meets the requirements of the American Board of Pathology (ABP) Maintenance of Certification Self-Assessment Modules (SAMs).  AACC is approved by the ABP as a provider of SAM credits.

Cancellation Policy

Cancellations and refunds are not available for e-learning courses.

Registration/Order Form

1/1/2017 12:00 AM Until 12/31/2017 11:59 PM

Registration Form (PDF Format)