CD/DVD

Happy Lab, Happy Life: Addressing Commonly Neglected Human Resource Considerations in the Clinical Lab - CD

Happy Lab, Happy Life: Addressing Commonly Neglected Human Resource Considerations in the Clinical Lab - CD
  • Copyright: 2013
  • Author: Michael Astion
  • Speaker: Michael Astion

Price: $119.00

Member Price: $99.00

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This webcast originally aired as a live webinar co-sponsored by AACC and Seattle Children’s Hospital on February 20, 2013. On this program, laboratory patient safety expert Dr. Michael Astion describes management approaches for addressing the commonly neglected human resource issues that have the most direct impact on the clinical lab’s ability to create a culture of patient safety. Learning objectives for the program include: defining the relationship between competence and self-confidence, and describing why this relationship has implications for patient safety; understanding what a “just culture” is and its relationship to error reduction in the lab; and being able to give examples from the clinical laboratory of the normalization of deviance, and understand how to address the problem. Dr. Astion also discusses both temporary and more permanent solutions to remedy the problems caused by self-assessment, the disconnection of lab workers from patient care, and fatigue in clinical laboratory employees..