Jane Dickerson, PhD, DABCC is Director of Chemistry, Director of Reference Lab Services, and the Medical Director at the North Clinic at Seattle Children’s Hospital. She completed her graduate work in analytical chemistry at the University of Washington, where she stayed for clinical chemistry fellowship in the Department of Lab Medicine and Pathology. As a clinical associate professor, Dr. Dickerson focuses her research on the science of the delivery of care—improving processes to get the right test ordered (laboratory stewardship), performed (analysis of alternative matrices), and resulted (failure to retrieve) for the best patient care. She is a co-founder and Director of Clinical Services for PLUGS (Patient-centered Laboratory Utilization Guidance Services), a national collaboration whose mission is to improve test ordering, retrieval, interpretation, and reimbursement. Dr. Dickerson is board certified by the American Board of Clinical Chemistry.