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Certificate Program Cancellation Policy


Open Enrollment until December 31, 2020
Program Access until July 15, 2021

  • If you purchase a certificate program on our website, order processing is immediate.
  • If you purchase a program over the telephone, order processing will take 3-4 business days.
  • If you wish to purchase a program via U.S. post or fax, please use the registration form on the landing page of the certificate program you are interested in and allow 2 weeks for order processing.
  • In all cases, program access information will be sent in an email titled AACC Order Confirmation once the order process is complete. Haven’t received your access information? We recommend checking your Spam/Junk Mail for sender WebOrders@aacc.org in case the confirmation email is filtered there. If you cannot locate the email, please contact AACC Customer Service.


Cancellations and refunds are not available for e-learning courses.