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Best Practices to Recover From an Out-Of-Control Event – A Systematic Approach

  • Credit:1.0 ACCENT
  • Duration: 1 hour
  • Date:OCT.26.2022 11:30 a.m. - 12:30 p.m.
  • Level: Basic

Price: $0.00

Member Price: $0.00

Register for this webinar to learn how to recover from an out-of-control event. With your registration, you will have access to the recording on demand through October 31, 2023.


Laboratorians are tasked with providing high quality laboratory results to healthcare providers in a timely manner. Out-of-control conditions need to be detected as soon as possible to avoid reporting of erroneous laboratory results that may be detrimental to patient care. Once an out-of-control event is detected, the laboratory must determine the root cause of the error, perform corrective action, evaluate potential harm to patients, and implement preventative action. This webinar will discuss the systematic steps to recover from an out-of-control event and will provide insights on how to evaluate potential impact of the error on patient care.


This activity is designed for physicians, lab supervisors, lab directors (and/or assistant directors), lab managers (supervisory and/or non-supervisory), medical technologists, point-of-care coordinators, fellows, residents, in-training individuals, and other laboratory professionals overseeing/conducting within this topic.


At the end of this activity, participants will be able to:

  • Identify the systematic steps to take after an out-of-control event, including determination of the root cause of the problem and implementation of corrective action
  • Define tools available to mitigate patient harm and evaluate the impact of an out-of-control event on patient care
  • Discuss approaches to implementation of preventative action to prevent the error from recurring in the future


Lorin Bachmann, PhDLorin Bachmann, PhD, DABCC
Professor of Pathology
Co-Director Clinical Chemistry
Virginia Commonwealth University Health System
Richmond, VA


The Association for Diagnostics & Laboratory Medicine (formerly AACC) is dedicated to ensuring balance, independence, objectivity, and scientific rigor in all educational activities. All participating planning committee members and faculty are required to disclose to the program audience any financial relationships related to the subject matter of this program. Disclosure information is reviewed in advance in order to manage and resolve any possible conflicts of interest. The intent of this disclosure is to provide participants with information on which they can make their own judgments.

The following faculty reported the following relevant financial relationship(s) during the content development process for this activity:

  • Lorin Bachmann, PhD, DABCC
    Grant/Research Support: Thermo Fisher Oy
    Consultant Fee: Clinical Laboratory Consulting, LLC, Bachmann Laboratory Consulting, LLC
    Board/Committee Membership/Advisory Board: Clinical and Laboratory Standards Institute, College of American Pathologists, IFCC
    Presenter/Speaker: MSACL, Bio-Rad Laboratories


All recommendations involving clinical medicine are based on evidence accepted within the profession of medicine as adequate justification for their indications and contraindications in the care of patients; AND/OR all scientific research referred to or reported in support or justification of a patient care recommendation conforms to generally accepted standards of experimental design, data collection, and analysis.


This activity is approved for 1.0 ACCENT® continuing education credits. Activity ID# 4115. This activity was planned in accordance with ACCENT® Standards and Policies.


Verification of Participation certificates are provided to registered participants based on completion of the activity, in its entirety, and the activity evaluation. For questions regarding continuing education, please email [email protected].