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Certificate Program

Patient Safety Essentials for Laboratory Professionals Certificate Program

  • Credit: 10.0 ACCENT
  • Level: Beginner

Price: $400.00

Member Price: $200.00

Rating: Member Average

PROGRAM CONTENT

This introductory-level program is intended for physicians, clinical laboratory managers and supervisors, and technologists who have an interest in implementing and improving patient safety measures. The program introduces fundamental concepts to consider for patient safety initiatives, practical assessment tools for the management of errors and improving lab processes with patient safety goals in mind.

The program is composed of six courses, listed below. Each course can be completed online in approximately 1-2 hours and contains a lecture, slides and transcripts, and a quiz. Some include recommended readings. Communicate questions or comments using the program discussion board.

COURSES

  1. Introduction to Patient Safety for Lab Professionals
    • Learning Objectives: The learner will be able to discuss the concept of patient safety and medical errors, as well as recent initiatives to make systems and patients safer in healthcare. The learner will also be able to explain how laboratory errors and patient safety fit within laboratory medicine.
    • Speaker: Nikola Baumann, PhD, Mayo Clinic, Rochester, MN

  2. Creating a Blame-Free Environment in the Laboratory
    • Learning Objectives: The learner will be able to discuss the importance of developing strong teams, explain the principles of The Just Culture to learn from errors, and describe how to use safety tools that include Crew Resource Management and SBAR.
    • Speaker: Jim Hernandez, MD, MS, Mayo Clinic, Scottsdale, AZ

  3. Being Proactive: Quality Indicators and the Role of Risk Management
    • Learning Objectives: The learner will be able to discuss techniques used to proactively identify hazards within the total testing process, define the term risk, understand the steps of proactive risk management, and describe characteristics of successful quality indicators.
    • Speaker: Nichole Korpi-Steiner, PhD, University of North Carolina, Chapel Hill, NC

  4. Detecting and Responding to Laboratory Errors
    • Learning Objectives: The learner will be able to discuss common error detection methods and strategies, understand the attributes of robust methods of error detection, and explain the steps to a response and recovery plan for errors affecting multiple patients.
    • Speaker: Nikola Baumann, PhD, Mayo Clinic, Rochester, MN

  5. Practical Tools for Quality Improvement
    • Learning Objectives: The learner will be able to create meaningful AIM statements, construct a cause and effect diagram, complete tests of change using a PDSA cycle, and recognize strong versus weak interventions.
    • Speaker: Corinne Fantz, PhD, Emory University, Atlanta, GA

  6. Human Resource Considerations in Patient Safety
    • Learning Objectives: The learner will be able to discuss concepts related to Human Resources that affect patient safety in the clinical laboratory.
    • Speaker: Michael Astion, MD, PhD, Seattle Children’s Hospital, Seattle, WA

Launch Year: 2013
Course Number: 12417