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Certificate Program

Clinical Laboratory Leadership and Management Certificate Program

  • Credit: 12.0 ACCENT
  • Level: Beginner

Price: $400.00

Member Price: $200.00

Rating: Member Average

Topics:

PROGRAM CONTENT

A big obstacle to operational excellence in the clinical laboratory is inadequate staff leadership and managerial skills. This certificate program introduces the theory and practical applications of effective leadership. It also concentrates on developing the knowledge and abilities to run a laboratory efficiently and effectively by focusing on skills in leadership, time management, personnel management, team development, motivation, and strategic thinking and planning. It is offered for laboratory professionals who want to contribute to successful operations and, at the same time, improve their training, their job satisfaction and career opportunities. By adopting strategic thinking, embracing innovation, and investing in change, laboratory staff can contribute to patient satisfaction, reduced staff turnover, and improved laboratory performance.

This program is composed of six courses listed below. Each course can be completed online in 1-2 hours and contains a lecture and/or reading, reference materials and a quiz. Communicate questions or comments using the program discussion board.

COURSES

  1. Leadership Skills for Effective Laboratory Management
    • Learning Objectives: The learner will be able to list the 7 habits of highly effective people and describe how these principles can be applied within the laboratory.
    • Speaker: Richard Tully, PhD, Louisiana State University, Baton Rouge, LA
  2. Laboratory Personnel Management Techniques 
    • Learning Objectives: The learner will be able to list the basic functions of management and discuss recruiting, hiring, writing job descriptions, and evaluating personnel.
    • Speaker: Denise Harmening, PhD, MT (ASCP), American Red Cross, Baltimore, MD
  3. The Importance of Motivation in Managing Laboratory Personnel 
    • Learning Objectives: The learner will be able to discuss motivational theories and list skills of good managers.
    • Speaker: Mary Haven, MS, FASAHP, University of Nebraska Medical Center, Omaha, NE
  4. Team Development in the Laboratory 
    • Learning Objectives: The learner will be able to describe the value of teamwork, discuss team dynamics and the stages of team development, and list team development skills.
    • Speaker: Peg Bottjen, MPA, MT (ASCP), University of Nebraska Medical Center, Omaha, NE
  5. Time Management Skills to Benefit Your Laboratory
    • Learning Objectives: The learner will be able to discuss time and its value and present practical strategies and tactics for managing multiple priorities more effectively.
    • Speaker: Mary Haven, MS, FASAHP, University of Nebraska Medical Center, Omaha, NE
  6. Strategy and Leadership
    • Learning Objectives: The learner will be able to define strategy and leadership, discuss the interdependency of strategy and leadership, and discuss how strategic planning and thinking can be applied.
    • Speaker: Susan Evans, PhD, Agencourt, Rockport, MA


Launch Year:
2009
Course Number: 12416

Supported by

Developed in cooperation with the AACC Management Sciences and Patient Safety Division