This webcast originally aired as a live webinar on September 24, 2013. This program was part of the 2013 AACC/Seattle Children’s Hospital Lab Management Series of webinars. During this program, Clinical Pathology Operations Coordinator Kristina Martin described how the University of Michigan Hospital developed and maintains its laboratory quality dashboard. She describes what a laboratory quality dashboard is and how it can be used to coalesce data that can then be used to improve quality. After listening to this program, you will also know how to set up a basic laboratory quality dashboard in your institution, will be able to list examples of how information provided by a quality dashboard can lead to changes in either laboratory practice or clinical practice, and describe strategies for communicating information gained from a laboratory quality dashboard to others in the hospital setting.