CD/DVD

Using Metrics in the Quality Laboratory: The Good, the Bad, and the Ugly - CD

Using Metrics in the Quality Laboratory: The Good, the Bad, and the Ugly - CD
  • Copyright: 2013
  • Speaker: Geoffrey Baird

Price: $119.00

Member Price: $99.00

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This webcast originally aired as a live webinar co-sponsored by AACC and Seattle Children's Hospital on May 7, 2013. During this program, Dr. Geoffrey Baird reviews common quality metrics used to assess test utilization, turnaround time, analytical errors (i.e. delta checking), call center efficiency, and laboratory billing. He also describes how labs can potentially misuse quality metrics, and how to assess the usefulness of certain metrics in the context of your own laboratory.