Shipping and Handling

What Items Require Shipping and Handling Fees?

Fees are charged only for:

  • Books
  • CDs when included with a book or manual
  • Annual Meeting DVDs.

No Shipping and Handling fees will be charged for other DVDs, CDs, downloadable files, meetings or webinars.

Shipping Options and Fees

Standard (1-2 weeks) 
9% of subtotal

Express / UPS Blue (3-4 business days)
15% of subtotal

Standard (4-6 weeks)
17% of subtotal

Express (7-10 business days) 
24% of subtotal

For faster service, call Customer Service at 1.800.892.1400 or 1.202.857.0717 or email

Shipping Address

If you are ordering a book, CD, or DVD, do not use a PO Box address.

Our shipping vendors do not deliver to PO Boxes.