|A Decade of Lab Tests Online|
What Are Millions of Users Searching For?
By Bill Malone
A new report shows that 80% of Web users now search online for health information, or about 59% of all adults in the U.S. The report underscores just how important sites like Lab Tests Online can be at a time when patients increasingly receive direct electronic access to their lab results.
|Low-Risk Chest Pain Patients|
Can a Two-Hour Assessment Protocol Send Them Home Safely?
By Genna Rollins
A new accelerated diagnostic protocol could narrow the window for assessing chest pain and enable early and safe discharge of low-risk patients, an important outcome given emergency department overcrowding.
Solutions to Analytical Pitfalls in Differentiated Thyroid Cancer Monitoring
By Carole Spencer MT, PhD, FACB
Serum thyroglobulin measurement is a cornerstone of post-operative monitoring and long-term surveillance of patients with differentiated thyroid cancer, but it still is subject to a variety of analytical challenges, including insensitivity, wide between-method variability, and autoantibody interference.
|Forecast: Robust Market for Molecular Diagnostics|
|2011 AACC Annual Meeting|
New Products Review
This special advertising section contains new products that will make their debut at the 2011 Clinical Lab Expo in Atlanta, Ga.
|AACC’s EXPERT ACCESS|
The Delta Check in Action: Causes and Consequences of Discrepant Laboratory Results
Each month, AACC’s Expert Access Live Online Program features a different hot topic. This excerpt from a Q&A with Joely Straseski, PhD, MT(ASCP), DABCC, provides practical advice on how labs should handle delta checks.
PATIENT SAFETY FOCUS
|Designing Processes for Patient Safety|
The Key is Finding the Vulnerabilities and Fixing Them
By Corinne R. Fantz, PhD
In this Q&A, Richard Gitomer, MD, MBA, chief quality officer for Emory University Hospital Midtown, offers tips for how labs can develop and implement processes that protect patient safety.
How Labs Can Recognize and Overcome Its Negative Effects
By Michael Astion, MD, PhD
Disruptive behavior among lab workers poses a threat to patient safety and can negatively affect a lab’s day-to-day operation. Enforcing policies and procedures to confront disruptive behavior is the key to boosting lab productivity and ensuring patient safety.
|Confronting Conflict in the Lab|
How Lab Managers Can Curb the Effects of Disruptive Behavior
By James S. Hernandez, MD, MS
Maintaining a level of trust and respect among lab staff is vital to a lab’s performance. Lab managers need to confront and eliminate disruptive behavior among staff to protect patient safety.
|The Slippery Slope of Errors|
Steps Labs Can Take to Avoid the Normalization of Deviance
By Karen Appold and Michael Astion, MD, PhD
Normalization of deviance is used to describe the acceptance of incidents or activities that are initially defined as deviant and unacceptable but become normal. Laboratory professionals should avoid letting such behaviors go uncorrected.