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Connecting Laboratory Staff to the Patient Experience: A Recipe for Success is the second of eight programs in the AACC/Seattle Children’s Hospital Lab Management Series of webinars. In today’s highly automated clinical laboratories, lab staff is often focused on the efficient production of test results and can lose sight of the patient, whose fate may change because of those results. Register for this informative webinar and learn how “factory-like production” in clinical labs may put patients at risk and how to remedy the situation, as well as how lab employees can overcome perceived barriers that prevent them from making connections with patients.