POINT-OF-CARE SPECIALIST CERTIFICATE PROGRAM
Effective communication skills are critical to the success of POC specialists as they interact with clinicians, nurses, laboratorians, and other healthcare providers. This course dicusses verbal and non-verbal communication, describes listening styles and response types, and recommends strategies for interacting successfully with all parties to ensure appropriate patient care.
This course covers the following topics:
The learner will be able to:
Point-of-Care Specialist Program Brochure