Using the AACC Website
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Using the AACC Website 
LOGIN TIPS
  • If you are an AACC Member, you automatically have an online account.  You must use this existing account in order to receive your Member discount.  If you do not know your customer ID, click on “Forgot your AACC Login?”
  • If you have already created a customer account/profile in the past, please enter your customer ID and email. 
  • If you have not previously created an account/profile on this website, click on the link to create a new account.
  • Please Note: If you are registering for a meeting, the person attending should be the person logged in.  If you are ordering a book or CD, the items will be shipped to the person logged in.  
ADDITIONAL LOGIN TIPS
  • The login email should be the email address on file in our system.  This may be different than the email address at the location where you are presently logged in.  (Example: If we have your work email address on file, but you are currently using our site from home, you still need to use your work email address when logging in.)
  • Enter your email in all lowercase letters even if your email address normally contains uppercase letters.
  • If your current email does not work, try an older email that we may still have on file. 
  • If you are still unable to login, please contact Customer Service.  
  • You must meet the minimum browser requirements as indicated below in order for your Login to be successful.
WHICH BROWSER WORKS BEST FOR THE AACC EBUSINESS SITE?

We recommend using one of the following browsers:

  • Microsoft Internet Explorer version 6.0 SP1
  • Netscape version 7.2
  • Firefox version 2.0
HOW DO I KNOW THAT ORDERING IS SECURE?
When you get to the billing screen (after you have placed items in your shopping cart and verified your shipping address), the http in the web address will appear as https and there will be a padlock on the bottom lower right screen of the Internet page.  You may double click on the padlock to verify our VeriSign Secure Server Certificate valid dates.  
WHY DO I HAVE TO LOGIN AGAIN AFTER I HAVE ALREADY LOGGED IN?
For security purposes, your session will time out after 20 minutes of inactivity and you will be asked for your customer ID and email again to login. 
WHAT ARE COOKIES?
Cookies are bits of information generated by a web server as a user browses and are stored on the user's computer while they visit a website.  At minimum, AACC Store requires session cookies enabled.  Session cookies are temporary cookies stored only for current browsing and they terminate when you exit our site.  However, if you want to save your customer ID and password, the AACC Store will store a cookie on your computer.  To find out how to change or reset cookies, click Help on your web browser.



Phone:
(800) 892-1400 or
(202) 857-0717
 
Select Option 2

Fax:
(202)-887-5093

Email:
custserv@aacc.org

Mailing Address:
1850 K Street NW
Suite 625
Washington, DC 20006-2213 
 


 

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Phone: (800) 892-1400         Fax: (202) 887-5093